BACKGROUND

A telecom company, operating extensively, encountered issues with an outdated quote creation process. Their current system, a combination of email and an outdated custom platform, lacked mobile functionality and efficiency. The absence of an in-house development team posed challenges for timely updates, resulting in operational bottlenecks.

THE CHALLENGE

Legacy System Constraints: Outdated custom systems hindered mobile sales operations.

Email Dependency: Overreliance on emails led to disorganization in quote management.

Difficulty in Implementing Changes: The lack of a dedicated team made system updates time-consuming.

OUR APPROACH

PSS Quoting Tool Deployment: Introduced a PowerApps-based quoting system for streamlined processes.

Cloud-Based Data Management: Implemented the Azure SQL Database for centralized, secure data handling.

Power Automation for Process Optimization: Integrated Power Automation for automated workflows.

End-to-End User Training: Conducted extensive training for seamless system adoption.

OUTCOME

Implemented a modern, mobile-optimized PowerApps solution, replacing the outdated system.

Reduced quote generation and approval time by 65%, significantly boosting productivity.

Minimized manual entry errors, ensuring more accurate and reliable quoting.

Empower sales representatives with instant data access, enhancing customer engagement.

NOTE

In the dynamic telecom sector, swift quote generation is crucial. Our PowerApps-based solution ensures efficiency. Let's explore tailoring this solution to align with your business objectives.